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        Frequently Asked Questions

        Check out our FAQs here. If you can't find what you're looking for or just want to chat, please feel free to reach out to us at help@bewildershop.com

        About

        Hello there! If you're asking, you're probably not familiar with us. You can read our full story here. The TL:DR version is that we wanted to make a store where people could support brands and companies that line up with their values, instead of just shopping at big box stores with little transparency with where your consumer dollars are going.

        One of the things that's great about the internet is that it's allowed us much more choices than we had before. We encourage you to buy from brands that are trying to make a difference in the world rather than maintain the status quo. If you don't feel that Be Wilder is the best place to spend your money, we get it.

        You should shop with us because we truly care about each customer, package, and brand that we've chosen. When we get items that don't meet our quality standards, we don't list them and either return them to the vendor or give them away as gifts. We are very proud of every product in our store and want to make sure you're happy with your purchase.

        Sure! We're always looking for new partnerships. We'd like to note that we prefer to work with influencers that share our brand values - regardless of vertical or niche - and are looking for long-term partnerships vs. a one-off advertisement. If you'd like to chat further, please email us at help@bewildershop.com with the subject "In fluencer Partnership."

        Our focus is to carry products that are ethically sourced and created instead of products that are mass produced. Most of our products are made in the USA, although not all products are. Please check the individual listings to see where products are made.

        We do carry a few UK brands as well (The Completist & Hux Loves Honey) and those are designed and made in the UK.

        Pricing & Payments

        Cryptocurrency is still relatively new and there are a lot of scams out there. We recommend being very careful in your decisions around crypto and educate yourself on crypto scams. However, just because there's a few bad seeds out there doesn't make the whole blockchain & cryptocurrency world doesn't have potential.

        To read up more on crypto, read about the basics on Coinbase .

        You can locate all of our current promotions here.

        We also offer free shipping to the domestic US with any purchase over $50 (no promo code needed; discount applied at checkout.) 

        We currently support Bitcoin, Bitcoin Cash, DAI, Ethereum, Litecoin, Dogecoin, and USD Coin through Coinbase Commerce

        Returns

        Our full return policy can be accessed here. Note, any kind of face masks or mask accessories (like mask chains) are not returnable. 

        Shipping

        We ship from Chicago, IL, USA.

        Great question! We ship within 24-48 business hours unless an order says **Pre-order** within the listing. If you'd like to know when a pre-order item will arrive, please feel free to email us at help@bewildershop.com. For the most part, pre-orders will arrive within 2-3 weeks.